Doll FAQ's
What IS Dolled Up With a Twist?
Dolled Up with a Twist is an creative and enthusiastic way to learn to apply your makeup while sipping on a few glasses of wine. It's step-by-step learning, laughing and most importantly FUN! All you have to do is show up ready to have fun and create a lasting memory. No makeup experience is necessary for you to leave dolled up!
How long are we sipping and playing in makeup?
Each class is 2 hours long.
Is there an age limit?
You must be 18+ to enter the venue. Anyone under age 21 is prohibited from consuming alcoholic beverages. Guests under age 21 can still sip on non-alcoholic beverages that they bring.
What do I need to enter a Dolled Up With a Twist session?
Bring your ID! To check in, you’ll need a valid, physical government issued ID (a picture of your ID is not accepted), along with the ticket holder’s credit card used to make the reservation. Your ticket may be scanned at the door to confirm your attendance.
Is food included?
Food is not included with your ticket price. However, we offer some delicious delectables that you don’t want to miss.
I can't wait to attend, how can I purchase tickets?
Dolled Up With a Twist tickets can only be purchased via our website. We highly recommend you purchase in advance because there will be no availability for walk ins. Ticket bookings close 24 hours before a session begins.
Is there music?
Yes! Music is played in each studio during each session.
How do I know what look we are gong for?
You won't. The instructor decides the day of. Though we will follow step-by-step instructions, we encourage you to apply any modifications you feel that accentuates your features.
Do you have a minimum amount of guests to host a class?
There’s room for you and your squad. Classes must have a minimum of 30 guests registered. In the event we do NOT have enough guests registered for the session, we must cancel the class. We will contact all guests who are signed up for the class to inform them of the cancellation and issue a full refund. You can help prevent your class being cancelled by getting more friends to sign up with you.
Do you have a waiting list?
We currently do not have a waiting list.
My friends and I all purchased separate tickets. Can we be seated together?
While seating is on a first come first serve basis, we will always try to accommodate your request so you group can paint and party together. You and your friends might not be seated until the entire party arrives so please make sure even everyone is on time that day.
What if I’m running late for a session?
We know traffic delays come out of nowhere. Still show up! Even if you're a tad behind, our instructors will do their best to catch you up or help you doll your own face up with what time is left.
Can I cancel my reservation?
Reservations can be cancelled with a minimum of 24 hours notice to your sessions’ scheduled start time. Each cancellation will be subject to $10 booking release fee PER TICKET. To cancel your reservation, email us at info@dolledupwithatwist.com and put Cancel Reservation in the subject line. Remember - classes cancelled with less than 24 hours notice of the sessions’ start time will receive only a 50% refund. This does not apply to a private party reservation.
Can I reschedule my reservation?
Our system is unable to reschedule sessions. If you wish to reschedule a class, by changing the date or time, you will need to cancel your reservation and book a new reservation. You will be subject to the $10 cancellation booking release fee PER TICKET. Please book responsibly.
What if I miss my reservation?
If you have to miss your reservation, tickets for missed sessions or sessions cancelled with less than 24 hours notice of the session start time will only receive a 50% refund. If you are unable to attend your session, please email us at info@eastsidedollcosmeticsatx.com.
What should I wear?
We will provide aprons---but we recommend that you wear clothing that you don't mind getting makeup on, in case any accidents occur.
Where are you located?
All sessions are online.
Still have questions? Email us at info@eastsidedollcosmeticsatx.com and we’d be happy to answer any additional questions or concerns.